Learn how atHand can help your loved one.
Frequently Asked Questions
Product may be returned for a full refund if returned within 30 days AND in the original packaging. Contact Customer Service at 440-628-9550 or [email protected] for a return authorization.
The tray table can easily hold 100 pounds without sagging.
The surface is 23″ long x 12″ wide.
The tray table can rotate 45° toward the user.
Yes, the tray table can be assembled for use on either side of the user. This must be designated at the time of order.
Yes, it is possible to change the orientation. However, it is tedious and requires tools that you may not have on hand. Please call for details.
No, the tray table does offer a tilt feature.
Yes, the tray table folds down so it can be stored more easily when not in use.
Yes, the tray table has a raised edge to help contain spills and prevent items from rolling off.
The tray table is easily wiped clean with a household disinfectant. Its one-piece construction prevents crumbs and dirt from getting trapped in cracks.
Yes, the drawer is removable for cleaning.
The storage drawer is intended to hold up to 10 pounds.
The unit weighs approximately 60 pounds.
No, the unit is not designed to for use as a bed rail or to support someone’s body weight.
Casters are 3″ in diameter.
Yes, the two of the four casters have a locking feature.
The width between the legs of the base is 28″.
The tray table and storage compartments are height adjustable for use with various types of furniture. The base height, including casters, is 5.5″ off the ground.
Yes, there are 4 options for storage module height, with the maximum at 44″ from the floor.
The tray table is adjustable from 29″ to 44″ from the floor.
The tray table can be raised simply by pushing up on the underside of the tray table. The tray table can be lowered by releasing a latch while pushing down on the tray table.
Casters are made from polyethylene material which makes them quieter and much less likely to scratch floors than casters made of hard plastic.
Yes, an accessory kit can be purchased separately and includes a cup/remote holder, small storage bin, large shelf basket and trash bin. Accessories can be attached to the table through any of the accessory mounting holes.
Yes, both LED lights have 3 brightness settings.
Yes, the unit comes with an LED light attached to the underside of the storage drawer, as well as an LED task light that can be repositioned as needed by the user. Both lights feature “touch” on/off functionality.
Yes, the unit includes a resettable circuit breaker.
The unit offers the user a total of 4 electrical outlets and 4 USB outlets.
The electrical components of the unit are listed with either UL or CSA, which is a separate but equally recognized testing agency.
The 3-prong, detachable AC power cord is 8ft long. Plug it in once, then take advantage of the table’s integrated power outlets.
The atHand table is proudly built in our manufacturing facility in Ohio.
Assembling your atHand table is a snap, requiring just a few quick steps to connect the pieces. Easy assembly instructions are included.
Three year warranty:
Integrant warrants its product to be free from defects in materials and workmanship for three years for the original purchaser, based on the date of purchase. If within such warranty period any such product shall be proven to be defective, such product shall be repaired or replaced, at Integrant’s option, with refurbished or new parts. This warranty does not include any labor or shipping charges incurred in replacement part installation or repair of any such product. Product repairs shall not extend this warranty. Coverage for repaired product shall end when this limited warranty terminates. Integrant’s sole obligation and your exclusive remedy under this warranty shall be limited to such repair and/or replacement.
For warranty service, contact Integrant customer service for instructions. Have your original purchase receipt available for reference.
The warranty shall not apply to problems arising from normal wear or failure to adhere to product instructions. In addition, the foregoing warranty shall not apply to products subjected to negligence, accident, improper operation, maintenance or storage, or products modified with unauthorized parts or attachments.
Product may be returned for a full refund if returned within 30 days and in the original packaging. Buyer is responsible for return shipping costs. Orders cancelled after the item has shipped are subject to all standard return policies. You must accept delivery, obtain an RA Number and ship the item back in its original packaging to the correct address.
The product is currently for sale in the continental U.S.
You can download a copy of the Assembly Manual by clicking HERE.
5.5″ is needed in order for the base to fit under a bed or chair. However, if this is not available, the base can be placed beside the bed or chair with the tray table rotated so it is in front of the user.